Help Desk

For technology support, help, and training, please use the following methods:

If you are a student, please notify your teacher or guidance counselor that you are having issues and have them put in the request for you

Helpdesk Phone Number: 201-662-6560

Submit a ticket at: helpdesk.hcstonline.org

Email: technology@hcstonline.org

Hardware

  • Christine Carroll - Network & IT Support Services Coordinator
    • Gerardo Acevedo - Network Systems Support Specialist
    • Oscar Jurado-Velarde - IT Support Services Facilitator
      • Jeremy Falzone - IT Support Technician I
      • Juan Jaramillo - Inventory Facilitator/Support Technician
    • Edwin Rodriguez - IT Support Services Facilitator
      • Juan Carlos Ayala - Inventory Facilitator/Support Technician
      • Eliud Padilla - IT Support Technician I
      • Lorenzo Zappulla - IT Support Technician I

Software

  • Asuncion Wilkens - Data Management and Technology Resource Coordinator
    • Karl Gerhard - Online Resources and Web Facilitator
    • David Torebka - Student Information System and Data Management Facilitator
    • Jaime Tirado - Student Support Data Facilitator