Help Desk
For technology support, help, and training, please use the following methods:
If you are a student, please notify your teacher or guidance counselor that you are having issues and have them put in the request for you
Helpdesk Phone Number: 201-662-6560
Submit a ticket at: helpdesk.hcstonline.org
Email: technology@hcstonline.org
Hardware
- Christine Carroll - Network & IT Support Services Coordinator
- Gerardo Acevedo - Network Systems Support Specialist
- Oscar Jurado-Velarde - IT Support Services Facilitator
- Jeremy Falzone - IT Support Technician I
- Juan Jaramillo - Inventory Facilitator/Support Technician
- Edwin Rodriguez - IT Support Services Facilitator
- Juan Carlos Ayala - Inventory Facilitator/Support Technician
- Eliud Padilla - IT Support Technician I
- Lorenzo Zappulla - IT Support Technician I
Software
- Asuncion Wilkens - Data Management and Technology Resource Coordinator
- Karl Gerhard - Online Resources and Web Facilitator
- David Torebka - Student Information System and Data Management Facilitator
- Jaime Tirado - Student Support Data Facilitator